"The secret to a successful broker is relationships," Smith says
"A lot of brokers go for the sale. We go for the human element," the broker says
Business is better than ever at CommBank's digital brand, executives say
Initiative to redefine digital banking in Australia
Get the lowdown on Suncorp, NAB, ING, Macquarie and more
Bankwest unveils Check-it feature to combat scams and fraud
Recruits new credit coach, upgrades specialist program
Industry's top performers announced after prestigious event
