Scam warning after CrowdStrike outage

ACCC alerts consumers and businesses

Scam warning after CrowdStrike outage

News

By Mina Martin

The National Anti-Scam Centre (ACCC) has warned consumers and small businesses to be cautious of unsolicited calls, emails, or messages requesting software downloads or remote access following the CrowdStrike/Microsoft outage.

“Downloading unsolicited software can give scammers access to your computer, including your bank accounts,” ACCC said.

Guard against scam contacts

ACCC deputy chair Catriona Lowe (pictured above), stressed the importance of vigilance.

“Criminals look to take advantage of incidents like this CrowdStrike outage, creating a sense of urgency that you need to do what they say to protect your computer and your financial information,” Lowe said.

Be wary of unsolicited requests from individuals claiming to be from financial institutions or businesses asking to update or verify information due to the outage.

See LinkedIn post here.

Steps to avoid scams

ACCC advises consumers and businesses to follow three key steps:

  • Stop: Don't be rushed into downloading software or providing personal or financial information.
  • Check: Verify who you are talking to by calling your IT support or financial institution using a number sourced independently.
  • Protect: Act quickly if you have provided access or information by contacting your bank immediately and reporting to scamwatch.gov.au.

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