P&N Group has announced a new general manager broker to kickstart their transformation towards being a broker-focused lender.
Kaine Adamson, previously their senior manager retail distribution, will become the customer-owned bank’s first dedicated channel manager, overseeing the interactions between P&N Group – which includes brands such as P&N Bank and BCU – and the third party channel.
“The appointment of Kaine to the position of General Manager Broker and creation of a standalone Broker Division for the Group reinforces and strengthens our commitment to our broker offering and experience,” said Andrew Hadley, CEO of P&N Group.
Adamson said that the customer-owned sector and the broker channel were a natural fit together.
“Mortgage brokers and customer-owned banks were formed on the same principles; to provide customers with greater competition and an alternative to the major banks,” he said.
“Like mortgage brokers, we don’t act in the interests of third-party shareholders and always seek to act in our customers best interests.
“I am extremely passionate about the industry and am a strong advocate for the role brokers play in providing competition and choice to consumers.
“We’ve spent a long time listening to our brokers and are committed to becoming easier and more efficient to do business with, through streamlined processes which result in faster turn around times.
“We are involving brokers in the design of our future operating model and process, which will ensure that we’re working together to provide brokers with solutions that will meet their needs.
“We are extremely appreciative of the support we have received from our existing aggregator and broker partners and look forward to supporting them in the future.”
