Industry super fund-owned bank ME has appointed Craig Ralston as its group executive, customer banking.
Effective immediately, Craig is responsible for all ME products and services. His mandate is to build market-leading products and services with a focus on design, simplicity and fairness.
Craig joined ME in February 2015 as head of strategy to enhance the bank’s strategic and business planning cycle.
He was promoted in June 2015 to group executive, service excellence overseeing ME’s customer on-boarding and after-care and has been acting in the role of chief information officer since December 2017.
Prior to joining ME, Craig held several leadership roles at Bendigo and Adelaide Bank across a range of business functions, including technology, operations, customer service and retail sales.