NAB has announced plans to recruit 500 new employees to bolster its support teams across the country in a hiring spree led by the group’s new head of business banking and intended to cement the major's status as Australia’s leading business banker.
Andrew Irvine, NAB group executive for business and private bank explained, “Businesses will drive Australia’s economic recovery and rebound, and NAB wants to be there to support them.
“Creating new jobs, and bolstering our team to support small business is critical right now as we help businesses through the pandemic and then get the engine room of the economy firing again.”
The 500 new hires come in addition to the 52 roles already created for NAB’s private bank and the 400 brought on board earlier this year to directly support customers experiencing difficulty during COVID-19.
"This is a significant investment in new jobs and demonstrates our commitment to be the bank of choice for Australian businesses,” said Irvine.
“We have a long history of serving businesses and we are ambitious about helping Australia emerge from this crisis in a stronger position.”
Irvine also said the bank will advocate for the reforms its customers need to not only contribute to Australia’s economic recovery, but flourish into the future.
“Our recent research found eight areas of reform needed for small businesses to thrive in Australia including making it easier to hire employees, harnessing the power of digital tools and opening procurement opportunities,” he added.
To meet the changing demand created by COVID, NAB has been working on digitising its offering in recent months, introducing a range of innovations which have brought real time sales analytics to small businesses along with greater flexibility and choice, while also drilling down on its mainstay market segments.
“Our bankers are very active in supporting the bright spots of the economy such as agriculture where we lend $1 in every $3 to Australian farmers and where we have seen a surge in activity amid drought-breaking rains and higher live¬stock prices,” said Irvine.
“We are focussed on growing our market share in business and private banking by delivering our customers exactly what they want - simpler services and innovative digital products that will help them succeed.”
