A specialist lender has challenged brokers to submit conditional approvals from its rivals, vowing to offer a better price.
Pepper has announced a new campaign, urging brokers to send specialist deals its way. From 1 July until 8 August, brokers can submit conditional approvals from any other specialist lender to be assessed against a comparable Pepper product.
“The Pepper credit team will assess the total loan offer including loan size, LVR, rates, fees and
applicable charges to ascertain what the better offer is. If it is determined that the other specialist lender has a better overall offer, then, Pepper will discount the interest rate to provide a sharper price," Pepper director of sales and distribution Mario Rehayem said.
Rehayem said the lender sought to continually improve its service, support and products via broker feedback.
"We have reduced our turnaround times and have been delivering a same day response for all new applications lodged before 1pm AEST since December 2013. We have also hired dedicated scenario and relationship manager teams to support our business development managers so that brokers can always
speak to someone from Pepper with no delays," Rehayem said.
