La Trobe Financial has been awarded a 5 Star Rating by Australian Broker as part of the 5 Star Non-Bank Awards 2021.
The award reflects the views of brokers across Australia who deal with non-banks. Brokers ranked non-banks based on nine separate categories: communication with brokers, broker training and development, products, interest rates, BDM support, turnaround times, credit policies, commissions and digital experience.
To receive a 5 Star Rating, non-banks had to garner an 80% rating across all nine categories, with La Trobe Financial successfully achieving the mark based on the opinions of brokers.
“We’re delighted and honoured to receive such positive feedback from our customers – brokers,” said Cory Bannister, chief lending officer at La Trobe Financial. “Recognition such as this is indicative of the great work performed by the whole team at La Trobe Financial who all play a role in ensuring we provide financial solutions to under-served markets.”
“We believe that today, more than ever, the non-bank sector plays a pivotal role in supporting the financial needs of Australians. With this in mind, we remain focused on innovating a number of finance products to meet gaps in the market and we are committed to providing financial solutions for under-served customers as we have since 1952.”
La Trobe Financial head of distribution Michelle Bannister added: “Brokers are the lifeblood of our lending business, so we would like to take the opportunity to thank them for their ongoing support over many decades. Together we have made a tangible difference to many.”
“We are looking forward to the year ahead, doing what we do best which is helping brokers and their clients find financial solutions when they need them the most, and, we expect that 2021 is going to be a time where our solutions are in demand more than ever.”
