Heritage Bank has named the head of its new business banking division and communicated its goal of quadrupling the size of its business banking portfolio in the next three years.
Charlton Nevis will lead the expansion push, headquartered at the new Business Banking Centre which is located at the group’s head office in Toowoomba, Queensland.
“We’ve had a modest business banking division for a number of years, but there’s enormous potential to expand its scope and provide business operators with the same outstanding banking experience that our home loan customers have enjoyed for many years,” said Heritage CEO Peter Lock.
“There’s an under-served segment of the business banking market that’s crying out for a relationship-based approach. That’s not something the big banks execute well. They take more of a cookie cutter approach.
“We specialise in the needs of the SME sector. We understand how important relationships and personal service are to small businesses. That’s what sets us apart," he added.
According to Lock, significant growth will be targeted through the business broker sector, opening up Heritage to lending opportunities throughout Australia.
“We’re sure that our business banking offering will resonate with SMEs right around the country,” he said.
“That’s especially true as we’ve just been rated the number one bank in Australia by Forbes magazine on their list of the World’s Best Banks, so businesses throughout the country can assured that our service is world-class.”
The newly-appointed head of business banking, Nevis, has been with Heritage for 18 months following a series of roles at St. George, Auswide, Westpac, Suncorp and Bank of Queensland.
“I’m excited about the future as we partner with our existing and new business customers, particularly helping them to navigate through the difficulties that COVID-19 has created,” said Nevis.
“Businesses need a bank that listens, understands and responds to their needs. We are ready to play that role for them.
“Our business banking team is highly accessible. Delivering personal service with our personal touch is our preferred approach.”
