Otto Dargan, Home Loan Experts
Loan scenario: Two friends using separate unit trusts to buy a property together. The property was in a mining town, they wanted to borrow 95%, subdivide and then build a duplex. One of the customers was also on probation at a new job.
Challenges: The problem was the combination of many issues. If a customer just has one of these problems then normally we can get it done. However when there are several issues all with the one deal then it just can't tick the box with any lenders.
Getting it over the line: We did a lot of research and we ended up finding a lender that could help. Doing the research up front makes a lot more sense than trying to push a deal through with an inappropriate lender.
Lessons learned: Normally we would work with customers to "keep it simple" which would have made the deal much more appealing to a bank. We have learned to work with customers to change their situation to match what the banks can do.