RedZed, the specialist self-employed lender, has added to its online offering by pairing up with fintech Valocity to create a new proposition for the broker channel.
Brokers will now be able to access a new online valuation tool that will allow them to speed up the payment process through an Auto-Payment feature, as well as other offerings to track orders with RedZed and add relevant application documents in order to reduce turnaround times for brokers.
“Consistent with RedZed’s objective of delivering a superior customer experience, we identified an opportunity to provide a more streamlined and simplified valuation process for our customers,” said RedZed’s Executive General Manager Distribution, Chris Calvert.
“Valocity’s online platform disrupts previous inefficient processes that comprised excessive emails and phone calls that will now be reduced to a single portal that manages the full valuation process and online payment facilities.”
RedZed say that their process for calculating valuation fees will now be standardised across the majority of deal, and that processes will be simplified.
Brokers who are already accredited with RedZed will not need to do anything new to receive the upgrades, which are set to be rolled out across the network in the near future.
“We created Valocity to deliver digital innovation and transformation for the property ecosystem and are so delighted to enable a more seamless and customer centric experience for RedZed and their customers through our customisable cloud-based technology and data,” said Valocity Founder and Global CEO Carmen Vicelich.
The news comes after RedZed announced an uptick in tech-driven improvements back in December, as part of their ambition of becoming the leading lender to the 2.1m self-employed Australians.
“We want to be the largest provider of financial services for the self-employed in Australia – bigger than the big four’s business banks. We have huge ambitions – in the near term we want to increase our loan book to $10 billion,” said MD Evan Dwyer.
“In order to do this, we need a world class system that will match our vision and enable us to scale.”
