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Just over a year on from its inception, a finance group is reaping the rewards of its hard work.
Launched in August 2017, Pivotal Financial won multiple awards at the 2018 Connective Excellence Awards earlier this month.
The RE/MAX Australia-owned finance group was represented in five categories in total, with finance specialist Victoria Senethep featuring as finalist for Mercury Hero, Compliance Hero and Best Newcomer.
The company also took home the award for Best Marketing.
Another finance specialist, Danielle Wilson, was awarded Best Newcomer, which was open to brokers with under two years’ experience.
Wilson said she had established very clear goals on what she wanted to achieve long before she changed her career path and entered the mortgage broking industry.
She said, “I knew the client types that I wanted to help, the calibre of colleagues I wanted around me and the referral partners I wanted to align with.
“Partnering up with the right brokering group meant that I was confident in the support I would be getting to equip me with the tools and skills to achieve the goals I’d set.”
General manager Matthew Andrews said, “We are thrilled with these wins, and recognition as finalists, in the face of some very tough competition.
“Connective Excellence Awards winners are chosen for their expertise, integrity and outstanding customer service standards. We are very proud to accept these awards and be recognized amongst the best of the best in Australia’s mortgage and finance broking industry.”
Pivotal Financial’s story began in June 2017, after Andrews was tasked with restructuring the mortgage broking business for RE/MAX Australia.
He said he saw an opportunity to create a fresh, appealing brand that was relevant, engaging and modern for the target audiences, the RE/MAX network, mortgage broker partners and customers, and a brand that reflected the core values of the company: integrity, competency, accessibility and amiability.
Andrews added, “We rebranded and re launched the new business, Pivotal Financial in August 2017, and launched a new marketing program that has helped establish our brand, attract new customers and increase market share in a competitive environment.
“The result of higher engagement with our broker group, RE/MAX network and customers has resulted in greater productivity.”
He also said Pivotal Financial has enjoyed building a strong relationship with Connective as its aggregator since last year.
“Connective is a dynamic and progressive thinking aggregator that leads industry competitors in innovation, technology and diversification, and a valuable strategic partner for Pivotal Financial, which is embracing technology to drive growth and performance,” he said.
