CBA digital feature benefits thousands of small businesses

Millions in claims have been initiated via the feature

CBA digital feature benefits thousands of small businesses

News

By Mina Martin

Commonwealth Bank has revealed that 12,500 Australian businesses initiated roughly $93 million in claims via CommBank’s digital feature, Benefits finder, between June and December 2021.

During this period, more than 100,000 businesses visited the Benefits finder for Business dashboard, which provides access and simple instructions on how to apply for business-specific financial benefits, including state and federal COVID support measures, growth-focused grants, environmental rebates, and non-financial benefits such as free training courses.

The average value of financial business benefits (grants and rebates) claimed by a business via the CBA digital feature is nearly $11,000.

“We’re continuing to invest in our digital tools and products to make it easier for our customers to run their businesses, and that includes expanding Benefits finder,” said Clare Morgan, CBA executive general manager for small business banking. “We’re moving quickly to keep updating the digital feature for businesses, with new grants, rebates, and other benefits continually added every month and in response to real-time events, such as the major flooding across Australia’s east coast. In recent weeks, we’ve updated Benefits finder with state-specific special disaster assistance grants for flood-impacted businesses. This is in addition to CBA’s Emergency Assistance, and the aim is to help those impacted customers find the right support more quickly.”

Expanded for businesses in June 2021, Benefits finder is regularly updated with new benefits and rebates and so far has helped CBA retail and business customers commence a total of more than 1.8 million claims.

Top business benefits claimed from June to December 2021, include:

  • NSW Covid Business Support Grant
  • Skill Finder business courses
  • Youth Jobs Path
  • New Enterprise Incentive Scheme  
  • Small business fees and charges rebate

Benefits finder currently includes more than 40 benefits for NSW businesses, including benefits from the recently announced NSW state government support package.  The majority of claims started via Benefits finder for COVID benefits between June and December 2021 were by NSW businesses, with the NSW 2021 COVID Business Grant, with 2,369 claims and the 2021 NSW Micro Business Support Grant, with 1,476 claims, being most popular.

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