Australian small businesses gear up for holiday sales surge

Black Friday and Cyber Monday expected to drive significant revenue boosts

Australian small businesses gear up for holiday sales surge

News

By Mina Martin

The festive season is shaping up to be a lucrative period for Australian small businesses, with data from the Commonwealth Bank (CommBank) suggesting that businesses could see an 11% increase in revenue during November and December compared to average monthly turnover.

“Black Friday and Cyber Monday mark the start of a busy season for Australian small businesses as we head into the last month of the year,” said Rebecca Warren (pictured above), CommBank executive general manager for small business banking

“As consumer demand for a good deal reigns and more competition enters the market, it’s not too late for small businesses to take advantage of tentpole moments like these major shopping events.”

Top sectors set for growth

Several sectors are positioned to benefit most from increased spending during the festive season. According to CommBank insights, in December 2023, compared to November, these industries experienced the highest growth:

  • Motion pictures (+164%)
  • Bookstores (+96%)
  • Toy and hobby shops (+53%)
  • Amusement parks and fortune tellers (+52%)
  • Home furnishings (+45%)

The Australian Retail Association predicts a record $6.7 billion will be spent during Black Friday and Cyber Monday in 2024, a 5.5% increase from last year.

Tips for small business success

To capitalise on opportunities during Black Friday and Cyber Monday, CommBank’s Warren offers three key tips:

  1. Streamline payments: Ensure reliable payment systems with dual connectivity to handle peak demand.
  2. Plan ahead: Optimise cash flow and strategise for the year ahead, as holiday sales often make up a significant portion of annual revenue.
  3. Stay vigilant against scams: Verify communications and avoid clicking suspicious links during this busy period.

Regional businesses in the spotlight

Regional businesses are also set to benefit, particularly in hospitality sectors such as lodgings and drinking establishments. Meanwhile, metro consumers are expected to focus on bakeries and jewelry.

With strategic planning and strong customer demand, Australian small businesses are poised for a successful holiday season, driven by Black Friday and Cyber Monday, setting the stage for a strong end to the year, CommBank said.

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